WELL Certification: A
Comprehensive Guide
A) WELL
Certification
Introduction
WELL
Certification is the globally recognized standard for buildings, interiors, and
communities that promote human health and well-being. The International WELL
Building Institute launched this certification to create an environment
enhancing the nutritional, fitness, mood, sleeping pattern, and performance of
occupants.
WELL
Certification follows the public health data and environmental research,
whereby design and operational strategies have been combined to form a system
better aligned with health sciences. The WELL system is constantly updated in
light of new scientific discoveries and the latest practices in building design
and operation.
Concepts
WELL
Certification is founded on seven key concepts that are aimed at various
dimensions of human health and well-being.
Concept |
Objective |
Key
Strategies |
Air |
Ensure
high air quality, reduce pollutants |
HVAC
optimization, air purification, natural ventilation |
Water |
Provide
clean and accessible water |
Filtration
systems, water quality monitoring, hydration stations |
Nourishment |
Promote
healthy eating habits |
Access
to fresh foods, nutritional transparency, healthy catering options |
Light |
Optimize
lighting for health and well-being |
Circadian
lighting design, access to natural light, glare control |
Fitness |
Encourage
physical activity and movement |
Active
design strategies, fitness amenities, ergonomic workstations |
Comfort |
Enhance
physical and mental comfort |
Acoustic
control, thermal comfort, furniture ergonomics |
Mind |
Support
mental and emotional well-being |
Access
to nature, mental health resources, spaces for relaxation |
Building
Standards
The WELL
Building Standard is a framework that can be both flexible and applied to
various building types—from commercial offices to residential buildings,
schools, and healthcare facilities. It brings together evidence-based
strategies with performance verification to ensure that the spaces satisfy high
standards in health and well-being.
Certification
Levels
WELL
Certification has three levels with set criteria and threshold scores.
Level |
Score Requirement |
Description |
Example Projects |
Silver |
50-59 points |
Basic certification, meets essential health and
wellness requirements |
Small offices, residential buildings |
Gold |
60-79 points |
Advanced certification, exceeds basic requirements |
Corporate headquarters, educational institutions |
Platinum |
80+ points |
Highest certification, exemplary in health and
wellness standards |
Large commercial buildings, healthcare facilities |
Thumb
Rule: To achieve a
higher certification level, prioritize strategies that have a direct and
measurable impact on occupant health, such as air quality and natural light
optimization.
Certification
Process
The process
to achieve WELL Certification involves several key steps:
1.
Registration: The
project team registers the project with IWBI and starts the planning process
for WELL strategies.
2.
Documentation: Detailed
documentation is submitted to demonstrate compliance with WELL standards,
including design documents, operational policies and performance data.
3.
Performance Verification: The
performance of the project shall be verified with on-site testing and
measurement conducted by an independent third-party assessor.
4.
Certification: The
project is granted certification at one of three levels—Silver, Gold, or
Platinum—based on the documentation and performance results.
5.
Recertification: Projects
must recertify every three years to retain their WELL status.
B) Case
Study: WELL Certified Project
Project
Details & Key Features
Project
Name: XYZ Corporate
Headquarters
Location: New York, USA
Size: 200,000 sqft
Certification Level: WELL Gold
Key
Features:
- Advanced air filtration system.
- Circadian lighting design.
- On-site fitness facilities and
wellness programs.
- Healthy food options in the
cafeteria.
- Mental health support services.
Concepts
Air: The project put in a highly advanced
state-of-the-art HVAC system with HEPA filters followed by real-time monitoring
on the quality of air.
Water: The building has water stations for
drinking, placed with advanced-filtration systems to provide quality water in
the building for drinking.
Nourishment:
Local organic food
is served in the cafeteria, and all items are clearly labeled for their
nutrition.
Light: The office area was maximized for
natural light, and in areas that are blocked from natural light, circadian
lighting systems were installed.
Fitness: Fully-equipped gym, yoga rooms,
ergonomic workstations
Comfort: Noise acoustics in all meeting rooms,
custom thermal controls through the building
Mind: Biophilic design including indoor
plants and rooftop gardens to provide a strong connection to nature.
Concepts
with Photographs
Photographs
of WELL concept applications:
1. Air: It should show the HVAC system and
air quality monitoring display.
2. Water: Photo at the water station with a
filtration system.
3.
Nourishment: In the
cafeteria, photo availing healthy food
4. Light: Office space photo including natural
light and circadian lighting
5.
Fitness: Gym photo
and ergonomic workstation
6.
Comfort: Soundproof
meeting room photo
7. Mind: Rooftop garden photo and the
biophilic design elements.
Comparison:
LEED & WELL
Aspect |
LEED |
WELL |
Focus |
Environmental
sustainability |
Human
health and well-being |
Key
Areas |
Energy
efficiency, water conservation, materials |
Air
quality, lighting, nourishment, mental health |
Certification
Levels |
Certified,
Silver, Gold, Platinum |
Silver,
Gold, Platinum |
Process |
Documentation,
performance verification |
Documentation,
performance verification, recertification |
Project
Flow
1.
Planning: Establish
the project goals, register with the IWBI, and form the project team.
2. Design
& Implementation: Embed
WELL strategies in building design and operations.
3.
Documentation: Collate
and submit all the documentation which will need to be sent for IWBI review.
4.
Performance Verification: On-site
performance assessments, site visits, and testing conducted by a third-party
assessor
5.
Certification: Final
Certification based on the rating score received after performance verification
6.
Recertification: Go
through re-certification every three years to hold the WELL status.
Project
Documentation
Required
Documentation:
• Design and
construction documents
•
Operational policies and procedures
•
Performance data — air and water quality test results, for example
Challenges:
• Being sure
the documentation addresses WELL requirements
• Team
coordination of among various parties involved, such as architects,
contractors, and facility managers
Best
Practices:
• Starting
the documentation process for a project early
• Checking
the documents on a regular basis for any updates based on the progress of a
project
• Starting a
discussion with IWBI, or with a WELL consultant, for compliance.
C) IGBC
(Health & Well Being)
Much
attention is also paid to health and well-being in the rating systems of the
Indian Green Building Council. While IGBC gives emphasis to sustainability in
general, that covers under indoor air quality, lighting, and comfort some
parameters very close to WELL principles.
Comparison
of IGBC & WELL:
Aspect |
IGBC |
WELL |
Focus |
Environmental
sustainability with a focus on health |
Human
health and well-being |
Health
Criteria |
Indoor
air quality, lighting, thermal comfort |
Air
quality, lighting, nourishment, mental health |
Certification
Levels |
Certified,
Silver, Gold, Platinum |
Silver,
Gold, Platinum |
Thumb
Rule: IGBC projects
that prioritize indoor environmental quality will align closely with WELL
requirements, making it easier to pursue both certifications.
FAQ: WELL
Certification
Q1: What
is the difference between LEED and WELL Certification?
A1: While LEED deals with environmental
sustainability, WELL handles human health and well-being. While LEED works on
reducing the impact the building has on the environment, WELL enhances the
health and experience of the occupants.
Q2: Can a
building get both LEED and WELL certification?
A2: Yes, many projects pursue both LEED
and WELL Certification. The standards are complementary in content, with WELL
tending to the health aspects, and LEED targeting environmental performance.
Q3: How
much time does attaining WELL Certification take?
A3: The duration may differ by the level
of complexity for the project. Typically, it runs from 6-12 months from
registration until it is certified.
Q4: What
are the associated costs of WELL Certification?
A4: The costs differ, depending upon a
project's magnitude and scope; however they are always likely to include any
registration fees, documentation, performance verification, and fees for
recertification.
Q5: What
are the building typologies that can target WELL Certification?
A5: Target building types include
commercial offices and residential buildings, schools, healthcare facilities,
retail spaces, and even entire communities.
Q6: What
is a WELL Accredited Professional?
A6: A WELL AP is an individual
accredited by WELL who has demonstrated knowledge of the WELL Building
Standard. The WELL AP helps project teams through the process to certification
by ensuring that all the requirements are met, and assists with optimizing health
and well-being features in buildings.
Q7: How
does WELL Certification address mental health?
A7: The WELL Mind concept Budinacs
design strategies for reducing stress, supporting mental health, and promoting
cognitive and emotional well-being. This includes access to nature; places for
relaxation; mental health resources and design features that positively orient
a space.
Q8: Is
WELL Certification internationally recognized?
Q8: Is
WELL Certification recognized globally, or can it be applied only to projects
of any country?
A8: Yes, WELL Certification is globally
recognized and hence can be applied to projects from any country. The standard
is designed to be adaptable to different cultural contexts and regulatory
environments.
Q9: How
does WELL Certification improve employee productivity?
A9: WELL Certification has been shown to
improve staff productivity, creating a much healthier and comfortable
environment at work. These factors include better air, more light, ergonomic
working conditions, and wellness programs that entail higher job satisfaction
and performance.
Q10: Can
WELL Certification be integrated with other sustainability certifications?
A10: Yes, WELL Certification can be
combined with other sustainability certifications like LEED, BREEAM, and Green
Star. Actually, it is very common for projects to be seeking WELL and other
environmental certifications in order to show a holistic approach toward
sustainability and occupant health.
Q11: What
maintenance is needed to retain WELL Certification?
A11: Buildings that are certified must
maintain their health and wellness features. These entail continuous monitoring
of the air and water quality, maintenance of the fitness facilities, and the
different light systems and other wellness strategies operating as they should
over time. Recertification of these buildings happens every three years.
Q12: How
is the use of materials and chemicals in buildings considered for WELL
Certification?
A12: WELL Certification gives guidelines
on the usage of materials and chemicals that the project manager can follow to
minimize exposure from harmful substances. This would be in terms of low-VOC,
non-toxic cleaning products, and proper ventilation that avoids indoor
pollutants in the air.
Q13: What
is the cost of maintaining WELL Certification?
A13: Added to the initial certification
cost, WELL Certification also includes ongoing monitoring, performance
verification, and recertification. Again, these vary with the size and
complexity of a project, though it is all part of ensuring continued compliance
with WELL standards.
Q14: Can
any existing buildings get WELL Certification, or only new ones?
A14: Existing buildings can pursue WELL
Certification through the WELL v2 Core and Shell standard. It requires the
retrofitting of a building to WELL standards, including upgrading air and water
quality, lighting, and other health and well-being features.
Q15: How
does WELL Certification handle accessibility?
A15: WELL Certification includes
strategies that can enhance accessibility for all people with disabilities in
particular. Some of these aspects entail a design of spaces that are inclusive;
this includes adjustable workstations, accessible routes, adequate clear
signage, and other accommodations that would befit various abilities.
Q16: What
are some benefits of WELL Certification for residential buildings?
A16: WELL Certification in residential
buildings provides an environment enabling health and well-being. Some of the
benefits include improved air and water quality, conditions for better sleeping
through optimized lighting, and wellness amenities such as gyms or outdoor
spaces, to mention but a few.
Q17: How
does WELL Certification promote sustainability?
A17: While WELL mostly concerns health
and well-being, it also enhances sustainability through its consideration of
resource efficiency, reducing waste, and environmental stewardship. This has
been achieved through strategies such as energy-efficient lighting, water
conversation, and the use of sustainable materials.
Q18: How
is cultural difference in building design catered for by WELL Certification?
A18: WELL Certification is designed to be
adaptable across cultures. While there is certainly flexibility in the standard
around how specific criteria can be met, this enables projects to make
accommodations for local practices and individual user preference while still
meeting the health and well-being intents of the certification.
Q19: What
is the role of technology in achieving WELL Certification?
A19: Technology in general would have a
wide scope of usage in the WELL Certification, ranging from air and water
quality monitoring to circadian lighting systems to health resources on a
digital platform. The performance of the features for health and wellness is
often optimized with smart building technologies.
Q20: How
does WELL Certification help in tenant retention within a commercial building?
A20: WELL Certification can help improve
the satisfaction of tenants by providing a healthier and more comfortable
environment. This may lead to increased tenant retention since businesses will
be attracted to space that enables both health and productivity among
employees.
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